Shipping Policy
Effective Date: January 1, 2025
At Sajj EcoCraft, we are committed to delivering your orders promptly and securely. Please review the following details about our shipping process.
Order Processing Time
All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods & Delivery Time
We partner with trusted courier services to ensure your order reaches you safely. Typical delivery times are as follows:
- Standard Shipping: 5-7 business days within India.
- Expedited Shipping: Available upon request for faster delivery (additional charges may apply).
Shipping Charges
Shipping charges are calculated at checkout based on the weight, dimensions, and destination of your order.
Order Tracking
Once your order is shipped, you will receive a shipment confirmation email with a tracking number. You can use this number to track your package through the courier’s website.
Lost or Damaged Shipments
If your order is lost or arrives damaged, please contact us within 7 days of receipt at info@sajjecocraft.com or call +91 76983 11711. We will work with the courier and resolve the issue promptly.
Contact Us
For any questions about your shipment, please reach out to us: